1. Acceptance of Terms

By accessing or using Uttarakhand Shadi's website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Service Description

Uttarakhand Shadi is a matrimonial platform designed to help individuals from Uttarakhand and those interested in the Uttarakhand community find suitable life partners. We provide:

• Profile creation and management tools
• Advanced search and matching algorithms
• Communication features between members
• Profile verification services
• Customer support and guidance

3. Eligibility Requirements

Age Requirements

• Minimum age: 18 years for all users
• Legal marriage age as per Indian law (21 for males, 18 for females)
• Users must provide accurate age and date of birth

Legal Status

• Must be legally eligible to marry
• Single, divorced, or widowed individuals only
• Must have legal capacity to enter into agreements

4. Account Registration and Profile

Registration Process

• Provide accurate and complete information
• Use your real name and genuine photographs
• Verify your email address and phone number
• Create a secure password

Profile Accuracy

• Educational qualifications must be genuine
• Employment and income details must be accurate
• Marital status and family information must be truthful
• Photos must be recent and unedited

5. Membership Plans and Payments

Free Membership

• Basic profile creation and limited browsing
• Send limited interests
• Basic customer support

Paid Memberships

• Premium: ₹2,999 for 3 months
• VIP: ₹4,999 for 6 months
• Payment is non-refundable unless specified
• Membership benefits are detailed on pricing page

Payment Terms

• All payments are processed securely through authorized payment gateways
• Membership activates upon successful payment
• Auto-renewal may apply unless canceled before expiry

6. User Conduct and Prohibited Activities

Acceptable Use

• Interact respectfully with all members
• Maintain confidentiality of shared personal information
• Report suspicious or inappropriate behavior
• Use the platform solely for matrimonial purposes

Prohibited Activities

• Creating fake or misleading profiles
• Harassment, abuse, or inappropriate communication
• Sharing contact information publicly
• Commercial solicitation or business promotion
• Using automated tools or bots
• Requesting or sending money to other members
• Violating any applicable laws or regulations

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand:

• What information we collect
• How we use and protect your data
• Your rights regarding personal information
• Third-party integrations and data sharing

8. Communication Guidelines

Initial Contact

• Send interests to profiles you find suitable
• Wait for mutual acceptance before direct communication
• Use our platform's messaging system initially

Safety Guidelines

• Never share financial information or send money
• Meet in public places for initial meetings
• Inform family members about meetings
• Trust your instincts and report suspicious behavior

9. Verification and Profile Approval

We reserve the right to:

• Verify submitted information and documents
• Approve or reject profiles based on our guidelines
• Request additional documentation when necessary
• Remove profiles that violate our terms

10. Limitation of Liability

Service Availability

• We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Maintenance and updates may temporarily affect availability
• We are not liable for service interruptions beyond our control

Matchmaking Results

User Interactions

• We are not responsible for the accuracy of user-provided information
• Users interact at their own risk and discretion
• We are not liable for disputes between members
• Legal issues arising from user interactions are the users' responsibility

11. Refund Policy

Refund Eligibility

• Technical Issues: Refund if service is unavailable for more than 7 consecutive days
• Duplicate Payment: Refund of excess payment within 30 days
• Unauthorized Transaction: Refund upon verification and investigation

Non-Refundable Situations

• Change of mind after membership activation
• Dissatisfaction with match suggestions
• Account termination due to policy violations
• Partial usage of membership benefits

12. Account Termination

User-Initiated Termination

• Users can delete their account anytime
• Profile data will be permanently removed within 30 days
• No refund for remaining membership period

Company-Initiated Termination

We may suspend or terminate accounts for:

• Violation of terms and conditions
• Fraudulent or misleading information
• Inappropriate behavior or harassment
• Non-payment of membership fees
• Suspected criminal activity

13. Intellectual Property

• All content, design, and functionality are owned by Uttarakhand Shadi
• Users retain rights to their personal photos and information
• Unauthorized copying or reproduction is prohibited
• Users grant us license to use their content for service provision

14. Governing Law and Jurisdiction

• These terms are governed by Indian law
• Disputes will be resolved in courts of Dehradun, Uttarakhand
• Arbitration may be required for certain disputes

15. Changes to Terms

We may update these terms periodically. Changes will be:

• Posted on our website with effective date
• Communicated via email for significant changes
• Considered accepted upon continued use of services

16. Contact Information